Find answers to common questions about HERO exteriors, our services, and what to expect when working with our team.
Still have questions? Contact usand we’ll be happy to help.
How do I know if I need a roof repair or a full replacement?
It depends on the roof’s age and condition, the extent of the damage, and whether a repair will provide a lasting solution. HERO can inspect your roof and explain which option makes the most sense.
How much does a new roof cost?
Cost depends on the size and complexity of your roof, materials selected, and any additional work needed. Get a personalized starting estimate with our Instant Roof Quote, or contact HERO for a detailed estimate.
What financing options are available?
HERO offers financing options for home improvement projects. You can apply and review available financing and payment options on our Financing page.
What roofing material is best for hail-prone areas?
Impact-resistant shingles are a strong option in hail-prone areas. HERO can help you compare roofing options based on durability, appearance, warranty, and budget.
Should I have my roof inspected after a hailstorm if I don’t see damage?
Yes. Hail damage is not always visible from the ground, and an inspection can identify problems before they lead to leaks or further damage.
Should I call HERO or my insurance company first after a storm?
If you’re not sure whether your roof was damaged, start with HERO. We can inspect your roof, document visible storm damage, provide an estimate, and communicate with your insurance company when needed.
Will insurance pay for a full roof replacement?
It depends on your policy, the cause and extent of the damage, and your insurance company’s coverage decision. HERO can explain what work is needed, but your insurer determines what is covered.
How do I know if my gutters need repair or replacement?
It depends on the extent of the damage and the overall condition of the gutter system. Isolated leaks or loose sections may be repairable, while widespread damage, sagging, or recurring drainage problems may point to replacement.
Are gutter guards worth it?
Gutter guards can reduce the amount of leaves and debris that collect in your gutters and may reduce how often they need cleaning. Whether they make sense depends on your home, surrounding trees, and the type of gutter system you have.
How do I know HERO exteriors is a reputable contractor?
HERO is a local, family-owned company with 250+ five-star Google reviews. We’re licensed and insured, hold preferred contractor status with leading manufacturers, and stand behind our work with warranties on both materials and labor.